Shipping Policy

Shipping Policy

Welcome to Kidzoarena! We are delighted to provide you with information about our shipping policy. Please read the following carefully to understand how we handle the delivery of your orders.

1. Processing Time: All orders are processed within 2 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Methods: We offer standard shipping for all orders. The estimated delivery time for standard shipping is 30 business days. Please note that these are estimated delivery times and are subject to change according to various locations all around the globe.

3. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer free shipping on orders. Additional shipping charges may apply for expedited shipping or international orders.

4. Order Tracking: Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 6 hours from order fulfillment.

5. Delivery Time: The standard delivery time is approximately 20-30 business days from the date of shipment. Please note that delivery times may vary based on your location, the shipping method selected, and other external factors.

6. International Shipping: We currently do not offer international shipping. We apologize for any inconvenience this may cause and appreciate your understanding.

7. Delays and Issues: Kidzoarena is not responsible for any delays or issues caused by third-party carriers or other external factors. We will, however, make every effort to assist you in resolving any delivery problems.

8. Lost or Stolen Packages: Kidzoarena is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will work with the carrier to resolve the issue, but we cannot guarantee a replacement or refund in such cases.

9. Changes to Shipping Policy: Kidzoarena reserves the right to modify or update this shipping policy at any time without prior notice. Changes to the shipping policy will be effective when posted on the Site.

10. Contact Information: If you have any questions about our shipping policy, please contact us at Info@kidzoarena.com

Thank you for choosing Kidzoarena! We appreciate your business and strive to provide you with a smooth and efficient shopping experience.